Privacy Policy

Effective Date: September 26, 2026

Koncepts Broker Solutions LLC ("KBS," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage our services.

1. Information We Collect

We may collect personal information you voluntarily provide, such as your name, phone number, email address, mailing address, date of birth, and information relevant to insurance or Medicare needs when you request a consultation, download a resource, or contact us. We do not collect sensitive medical or health information through this website; such information is only collected directly by a licensed agent during a private consultation, by phone, or in person, as required for insurance enrollment purposes.

2. How We Use Your Information

We use the information you provide to respond to inquiries, schedule consultations, provide insurance guidance, send requested materials (such as the Medicare Playbook), and comply with legal and regulatory requirements, including those set forth by the Centers for Medicare & Medicaid Services (CMS).

3. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell your personal information. We may share your information with licensed insurance carriers and organizations we represent solely for the purpose of providing you with quotes, plan information, or enrollment assistance, and only with your consent. We may also disclose information if required by law or to protect our legal rights.

5. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies (such as Google Analytics) to understand how visitors use our site and to improve user experience. You can control cookies through your browser settings.

6. Your Choices

You may opt out of marketing communications at any time by contacting us directly. You may also request access to, correction of, or deletion of your personal information by contacting us using the information below.

7. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at KBS.info@konceptsbrkrs.com or (601) 550-6696.